Warranty Information

Jameson is committed to offering our customers the highest quality products and customer service.

Jameson Warranty

Jameson products carry a warranty against any defect in material and workmanship for a period of one year from date of shipment unless failure is due to misuse or improper application.

Jameson shall in no event be responsible or liable for modifications, alterations, misapplications, or repairs made to its products by purchaser or others.

This warranty is limited to repair or replacement of the product and does not include reimbursement for shipping or other expenses incurred. Jameson disclaims any other express or implied warranty.

To initiate Warranty claims, contact Jameson Customer Service at 800-346-1956.

Warranty Returns

To be eligible for credit or exchange, Warranty Returns must comply with the following:

  • All returns must be processed with a Return Goods Authorization (RGA) form. A copy of the RGA should be included with the return shipment.

Contact Customer Service at 800-346-1956 or email Orders@JamesonTools.com to initiate the return process.

  • Once product is received at Jameson plant it will be evaluated. If product is covered by warranty a replacement or credit will be issued. If the product is not covered by warranty, it will be returned to the customer with an explanation.

Limited Warranty

Jameson products carry a warranty against any defect in material and workmanship for a period of one year from date of shipment unless failure is due to misuse or improper application. Jameson shall in no event be responsible or liable for modifications, alterations, misapplications or repairs made to its products by purchaser or others. This warranty is limited to repair or replacement of the product and does not include reimbursement for shipping or other expenses incurred.

JAMESON, LLC MAKES NO OTHER WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PURPOSE ARE DISCLAIMED.

Exceptions to the Jameson limited warranty are:

  • HDI Heavy Duty Illumination LED Equipment Lights carry a three (3) year warranty.
  • XD Extreme Duty LED Equipment Lights carry a five (5) year warranty.
  • ITL Insulated Hand Tools carry a Limited Lifetime Warranty.

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